FAQ

• SmartGym
• SmartGym Pro
• SmartGym Pro Bench
• SmartGym Lite
• SmartGym Lite Bench
• Warranty and support
• Delivery
• Exercise modules
• SGPro Mobile App

SmartGym

1. What can the SmartGym Pro be used for? The SmartGym series will let you perform an all-round full-body workout even if you have very limited floor space. It will fit your home, office or fitness centre. Depending on your personal exercise needs and requirements, you can select one of the five modes of operation: isokinetic, eccentric, standard, elastic or rowing mode - each of them engaging the muscle groups you use it with in a slightly different way.
2. What is the “digital weight”? The “digital weight” is a term we use to refer to the innovative solution implemented in the SmartGym Pro which generates the desired working load from 3 to 130 kg using its preset logic. The feature uses output from the station’s internal sensors that monitor the tension of the cables and send that data immediately to the electric motor, which generates the resistance selected by the user.
3. Is installing the SmartGym Pro complicated? No, it is not. All you need to do is connect the equipment to the wall power socket and then power the station on using the power button located next to its AC lead inlet. It has never been so easy to start working out!
4. What is the maximum user weight allowed? The maximum user weight the device supports is 150 kg.
5. Does the SmartGym need to be connected to AC power? Yes, you need to connect the workout station to a wall power socket.
6. How to store SmartGym device when it is not in use?
   The equipment can be stored unfolded or folded (in such a case it should stand upright on its casters – in Pro version), as shown on the image.

   

   

   
7. Which accessories are included with the SmartGym? The SmartGym Pro and SmartGym Lite workout stations include exercise handles, ankle straps, hip belt, wireless button and a bar.
8. Where do I find the serial number of my SmartGym? The serial number of your piece of equipment is located on its body next to the power switch. You can also find it on the label on its packaging.
9. How to update the software of my SmartGym? You can update the software of SmartGym devices in the SGPro app. You can find instructions for updating the software in the “download” section.

SmartGym Pro

1. What is the range of the working weight the SmartGym Pro offers? The SmartGym Pro lets you adjust your working weight in 0.5 kg steps within a range of 1.5 through 65 kg per each side (i.e. 3 kg minimum and 130 kg maximum total working weight).
2. What is the size and weight of the SmartGym Pro?
   Size when unfolded (ready to use): 120 × 59 × 16 cm (length × width × height)
   Size when folded: 59 × 32 × 61 cm (length × width × height)
   Net weight: 36 kg

   

   
3. What is the difference between the SmartGym Pro and the SmartGym Pro Set? The SmartGym Pro is the workout station alone. The SmartGym Pro Set consists of the workout station and the SmartGym Pro Bench.
4. Which safety standards does the SmartGym Pro meet? Has it been awarded any certificates?

   The SmartGym Pro meets the requirements of the most essential standard applicable to fitness equipment, i.e. PN-EN ISO 20957-1:2014-02.

   Its quality, safety and durability of the the SmartGym Pro were verified successfully at the Polish lab of the research and certification organisation IBIC, which awarded it S and H class certificates. The H class certificate means that the product is intended for home use, and the S class certificate means it is suitable for use at training facilities, such as fitness clubs, training studios, hotels or physiotherapy centres.

SmartGym Pro Bench

1. What is the size and weight of the SmartGym Pro Bench?
   

   Length: 115 cm
   Base leg width: 41.5 cm
   Bench width at its widest section: 29.5 cm
   Height: 44 cm
   Net weight: 24 kg
2. Can SmartGym Pro be used with other weight benches? No, it can't. The SmartGym Pro Bench is the only bench that is compatible with the ViSHAPE equipment. The SmartGym Pro Bench will not damage the workout station, and – first and foremost – it will maximise your safety while you exercise.
3. Where do I find the serial number of my SmartGym Pro Bench? SmartGym Pro Bench does not have any serial number.

SmartGym Lite

1. What is the range of the working weight the SmartGym Lite offers? The SmartGym Pro lets you adjust your working weight in 0.5 kg steps within a range of 1.5 through 35 kg per each side (i.e. 3 kg minimum and 68 kg maximum total working weight).
2. What is the size and weight of the SmartGym Lite?
   Size: 89 x 27 x 11 cm (length × width × height)
   Net weight: 21 kg

   
3. What is the difference between the SmartGym Lite and the SmartGym Lite Set? The SmartGym Lite is the workout station alone. The SmartGym Lite Set consists of the workout station and the SmartGym Lite Bench.

SmartGym Lite Bench

1. What is the size and weight of the SmartGym Lite Bench?
   

   Length: 102 cm
   Width: 26 cm
   Height: 36 cm
   Net weight: 8,5 kg
2. Can SmartGym Lite be used with other weight benches? No, it can't. The SmartGym Lite Bench is the only bench that is compatible with the ViSHAPE equipment. The SmartGym Lite Bench will not damage the workout station, and – first and foremost – it will maximise your safety while you exercise.
3. Where do I find the serial number of my SmartGym Lite Bench? SmartGym Lite Bench does not have any serial number.

Warranty and support

1. What is the term of the warranty that comes with ViSHAPE? The manufacturer's warranty remains in force for 24 months. For more details, please refer to the warranty and support section.
2. How do I report a malfunction of my equipment? To notify us of a fault or flaw of your product, you can use the warranty claim form available under “WARRANTY AND SUPPORT”.

Delivery

1. External packaging size and weight

   SmartGym Pro, packaging size: 140 x 70 x 25 cm, gross weight 50 kg
   SmartGym Pro Bench, packaging size: 140 x 45 x 25 cm, gross weight 25 kg
   SmartGym Lite, packaging size: 96 × 34 × 20 cm, gross weight 22 kg
   SmartGym Lite Bench, packaging size: 111 × 35 × 17 cm, gross weight 9 kg

   NOTE: the SmartGym Pro and SmartGym Lite Sets consists of two (2) packages. While accepting the delivery please check and make sure both packages have been handed over to you by the carrier.

2. How to order “to door” delivery service?

   „To door” delivery service is not available for all addresses, so to verify its availability please contact us by phone +48 71 39 11 319 or email: kontakt@vishape.pl.

   We will respond to your request as soon as possible, no later than within 1 business day of receiving your request.

3. How much does the “to door” delivery service cost? “To door” delivery service costs 150 zł.

Exercise modules

1. What are the modes of operation supported by the SmartGym?

   Five modes of operation are available: standard, eccentric, isokinetic, elastic and rowing mode.

   Standard mode – for beginners

   A simple mode you will be familiar with if you have ever been to the gym. It enables you to work with weights on your muscles and body shape efficiently. In the standard mode, the cables resist with a constant force regardless if you are pulling or releasing them.

   Eccentric mode – for advanced users

   The eccentric mode lets you perform diversified muscle stimulation exercise (e.g. it is optimal for specialised sports training routines or physiotherapy exercised). In the eccentric mode, the SmartGym Pro generates more resistance while the cables are being released and retracted than while they are being pulled, which is extremely difficult to achieve using traditional gym equipment.

   Isokinetic mode – for sports professionals

   In addition to its support for specialised, goal-oriented sports training routines, the isokinetic mode lets you diversify your casual exercises. In that mode, the SmartGym Pro adapts the working weight to how fast you move: the faster your movements are, the greater working weight – or resistance generated by the workout station – will be.

   Elastic mode – for intermediates

   The elastic mode replicates the action of the resistance rubbers. The load increases in direct proportion to the length of the extended line The further the line is extended, the faster (and with greater force) it will return to the station.

   Rowing mode – for intermediates

   The rowing mode allows you to perform a muscular endurance workout where you want to perform a high number of repetitions or work for time. The feel of the exerciser is similar to that known from the Ergo Rowing Machine.

2. Which muscle groups can I train using the SmartGym?

   The complete SmartGym Pro and SmartGym Lite Sets, which includes the dedicated bench, is all you need to perform more than 200 exercises that let you develop and train all muscle groups. Some examples:

   Legs and glutes: cup grip lunges, suitcase squats, kickbacks, barbell squats.

   Forearms, arms and shoulders: flies, overhead standing presses, reverse push-ups.

   Back: barbell row, supported row.

   Chest: flat bench presses, diagonal weight lifts, push-ups with weight.

SGPro Mobile App

1. Where do I find the SGPro Mobile App?

   SGPro is available for Android and iOS devices. You can download it from Google Play or AppStore, respectively.

   
2. What are the features of the SGPro Mobile App? SGPro contains professionally designed workout routines and plans, a history of your workouts, as well as the descriptions of the routines designed for the individual muscle groups. Plus, in our special Beginner Zone, you can find an overview of the key SmartGym Pro features and the accessories included with it.